What does successful academic library management look like in the real world? A team of editors, all administrators at large research libraries, here present a selection of case studies which dive deeply into the subject to answer that question. Featuring contributions from a range of practicing academic library managers, including Kathryn Crowe, Mike Crumpton and Amy Harris Houk.
Chapter 5: Form Follows Function: Creating a New Liaison Service Model by Amy Harris Houk and Kathryn M. Crowe.
Chapter 10: A Phased Approach to Creating Updated User Spaces, by Michael Crumpton.
Crowe will also present, “Strategic Assessment: Aligning with your University’s Strategic Plan,” at the Southeastern Library Assessment Conference on November 14 in Atlanta, Georgia. The Southeastern Library Assessment Conference provides an opportunity for those interested in advancing the library assessment and user experience conversation to gather together to share and discuss practical ideas and information.